s5 Support

Do you have

  • Problems downloading your video clips?
  • Questions regarding the implementation of the s5 Player?
  • Problems changing your player design?

Download Support Sheet


Website Support

You will find answers to the most frequently
asked questions on the page “FAQ” as well as a video
tutorial that helps you understand the s5 Technology
and answers the most common practical questions

Email Support

All stream5 customers have access to our s5 Email Support System. Any query will be answered within a response time by one of our technical experts.

Hotline Support

PRO, PREMIUM and ENTERPRISE customers have access to our hotline, where our experts will help
you find a solution to any technical problem you might
have.